Rethinking Duty of Care
When we talk about duty of care, fleet managers often think of vehicle maintenance, roadworthiness, and driver compliance. But in today’s world, that’s only part of the picture. True duty of care goes beyond the vehicle—it’s about protecting the people behind the wheel.
At Fleet Service GB (FSGB), we believe the health, safety, and wellbeing of drivers should sit at the heart of every fleet operation. After all, a well-supported driver is a safer, happier, and more productive one.
Why Driver Health and Wellbeing Matter
Driving for a living comes with challenges—long hours, tight schedules, and unpredictable traffic can all take their toll. Over time, these pressures can lead to stress, fatigue, and poor physical health.
Recent studies show that driver wellbeing has a direct impact on road safety, productivity, and even staff retention. A tired or distracted driver is more likely to make mistakes, while a healthy, supported driver performs better and stays loyal for longer.
So, looking after your drivers isn’t just the right thing to do—it makes business sense too.
From Reactive to Proactive Duty of Care
Traditionally, many fleets have taken a reactive approach—addressing health or performance issues only after something goes wrong. But the best fleet managers today are moving towards proactive prevention.
Mental health is now recognised as a vital part of a fleet manager’s duty of care. Working with HR teams, we encourage open conversations about mental wellbeing—helping to remove stigma and build a supportive culture.
Business Benefits of Investing in Wellbeing
Putting driver wellbeing first leads to clear, measurable results. Fleets that prioritise health and safety report:
- Fewer road incidents and insurance claims
- Lower sickness absence
- Improved driver retention
- A stronger reputation with clients and regulators
And there’s proof that it works—Fleet Service GB won the “Fleet Safety Product of the Year” award for our Driver Management Programme at the Brake UK Fleet Champions Awards 2025, which brings together compliance, wellbeing, and performance monitoring into one powerful system.
How FSGB Supports Driver Wellbeing
We’re proud to offer a fully integrated approach that supports every aspect of driver care. Our services include:
- Driver training tailored to safety, wellbeing, and performance.
- Wellbeing workshops for teams and individuals.
- Ongoing health updates and wellbeing tips through the Achieve Driver App.
- Personalised driver management with real-time insights to help fleet managers take action before small issues become big problems.
By combining technology, training, and genuine care for drivers, FSGB helps fleets operate safely, efficiently, and responsibly.
FAQs About Driver Health and Wellbeing
What is duty of care in fleet management?
Duty of care means ensuring both vehicles and drivers are safe, legal, and supported. It’s about protecting drivers’ physical and mental health, not just ticking compliance boxes.
Why is driver wellbeing important?
Healthy, happy drivers are more alert, productive, and loyal. Investing in wellbeing helps reduce accidents, absences, and turnover.
How can fleet managers support driver wellbeing?
Fleet managers can support drivers by introducing fatigue monitoring, health checks, flexible schedules, and access to wellbeing resources like the FSGB Achieve Driver App.
What is the FSGB Driver Management Programme?
Our award-winning Driver Management Programme is a complete solution for managing driver performance, compliance, and wellbeing—recently recognised as Fleet Safety Product of the Year.
What does Fleet Service GB do?
Fleet Service GB provides a fully integrated fleet management solution, covering maintenance, compliance, driver training, and wellbeing. We help fleets operate safely and efficiently while supporting the people who make it all happen.
Final Thoughts
Fleet managers who focus solely on vehicle safety are missing a key part of the picture. The future of duty of care is holistic—it’s about people, not just machines.
By prioritising driver health and wellbeing, you’re not only protecting your team but also building a stronger, safer, and more successful fleet.
At Fleet Service GB, we’re here to help you every step of the way.
