Slide

What do our clients say?

"An ability to collaborate and willingness to adapt is what makes Fleet Service GB unique in the industry"

Martin Carter, Shared Services Director

Stannah management Services Ltd

Stannah, the UK’s leading independent supplier of lift products supplying goods as diverse as loading systems, service lifts, platform lifts, homelifts and stairlifts, outsources the maintenance management of its van and company car fleet to Fleet Service GB.

Robust management of fleet maintenance costs across the car and van fleet operated by Stannah delivered massive savings, despite a 19% increase in the number of vehicles operated.

"I have been very impressed by Fleet Service GB's ability to listen to what we require and then deliver solutions"

Paul Ayris, Fleet Manager

LiveWest

Sleepless nights put to bed as LiveWest utilises integrated technology to deliver a raft of sophisticated vehicle and driver management solutions reducing risk exposure and costs.

Fleet Service GB manage the entire LiveWest fleet of light commercial vehicles.

"The Fleet Service GB value proposition has offered us more than we had initially hoped for. As our relationship has grown so has the strength of our partnership. The team are open, transparent and reliable, always going above and beyond to deliver top quality customer service"

Rino Agozzino, Head of Procurement

SWARCO UK & Ireland

The world in which we live in is constantly changing, inter-urban and smart city mobility, data and intelligent infrastructure, energy efficiency all result in a market driven by technology. These trends bring the business to focus on their respective core market: Mobility, Parking and Energy, as high-tech led solution providers.

SWARCO has a clear vision: Using advanced technology enabling safe, sustainable and efficient movement of people, data and goods.

The SWARCO partnership with Fleet Service GB originated in 2017 and continues to grow.

"The true spirit of partnership exists; it is based on trust and shared values, and every month there are examples of how beneficial the partnership is"

James Ford, Operations Director

VPS UK Ltd

VPS are the trusted specialists in the protection of people, property and assets on a temporary or emergency basis. Leading the European empty property security services market, VPS provides a full suite of specialist solutions across the complete property lifecycle, as well as offering a wide range of property pervices for occupied property from locks and glazing to grounds services and remote site security.

The partnership with Fleet Service GB originated in 2014 and continues to deliver both operational and financial benefits. A genuine partnership delivering agreed objectives.

We never close

Your drivers will have 24/7 support from an actual Fleet Service GB team member - because as well as never closing, we also never outsource.

Engage

Identify

Plan

Implement

Manage

Measure

Review

Engage

Fleet Service GB recognise every client is different; different requirements and different issues. To make sure there is a good understanding of the client’s challenges, our team engage fully with all aspects of the existing fleet model in order to gain a comprehensive understanding of the financial and operational requirements; essential to produce a genuine partnership solution.

Identify

By working closely with the client, asking relevant questions and exploring various options, Fleet Service GB is able to identify the fleet operational areas which will benefit, by introducing services specifically dealing with the identified challenges.

Plan

Developing a genuine partnership is a key objective. Spending time discussing current fleet arrangements and identifying challenges, facilitates the production of an agreed plan to deliver fleet operational and financial objectives. This will include a detailed driver communication programme - ensuring everyone is fully engaged in all aspects of how the plan is delivered.

Implement

Fleet Service GB follows a detailed implementation programme, this ensures everything identified in the service delivery plan is included and, at the same time, provides an opportunity to amend or adapt the service delivery plan as the programme progresses. All implementation objectives are agreed before adding to the delivery plan – demonstrating a genuine partnership.

Management service

The delivery of agreed driver and vehicle management services is a continual process. Fleet Service GB’s personal approach, delivered on a genuine 24/7 basis, ensures drivers and vehicles are supported at all times. By listening to driver and client feedback and analysing all the data generated by the programmes, Fleet Service GB is able to enhance the delivery plan – a continuous partnership approach.

Continuous measurement

The fully integrated range of driver and vehicle management services enables a continuous measurement of driver and vehicle performance. Key performance measures are automatically produced by the system, with agreed information presented to the drivers via the app, or to the client via the client portal. Customised, configurable management information using a range of dashboard formats is always available and supports the partnership approach.

Regular reviews

Fleet Service GB’s approach is to leave nothing to chance. Reviews take place on a regular basis, all data produced from the programmes are analysed to determine the effectiveness of the agreed services being delivered. Comprehensive executive summary reporting ensures partnership objectives are always under review. Client feedback is used as an integral part of the systems development strategy.

The Fleet Industry Advisory Group is a not-for-profit organisation with an objective to develop and share best practice in all areas of managing drivers, vehicles and journeys.