Case study
An outstanding partnership delivering visability and financial control 24/7
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The team at Fleet Service GB provides an exceptional level of service ensuring that the considerable challenges placed on HTG are more than satisfied.
Neil Berry,
Chief Executive, HTG Transportation Group UK
98% Driver Compliance
Challenges
As part of the set-up process, FSGB identified that HTG’s operations did not fit a conventional fleet model.
Maintaining an NHS contracted service on a 24/7 basis required a customised approach where both teams defined the objectives and set out robust parameter requirements for service delivery.
By adopting an open agenda from the very beginning all HTG challenges were identified and workable solutions proposed.
Developing a Strategy
As part of the strategy discussions consideration was given to the vehicle age/condition and an obvious lack of control processes. The lack of data prevented effective management.
A ‘blank sheet of paper’ approach was considered essential to ensure that all the stones were turned over and all bad habits and procedures exposed. It was identified at an early stage that involving the driver was critical to ensure health and safety and legal compliance, plus the obvious need to reduce costly incidents and, at the same time, provide enhanced levels of driver wellbeing.
Developing a Strategy
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