Making service personal
The Old Coach House, Corsham
0333 220 0501
Making service personal
The Old Coach House, Corsham
0333 220 0501

Fleet Service GB hosted its first in-person client user group workshop for three years

Fleet Service GB hosted its first in-person client user group workshop for three years

During the pandemic, we hosted a series of online events with our clients to discuss the issues relevant in our industry, during this time. Today, we are arguably facing even greater hurdles in the fleet management sector, with global financial pressures, extreme supply chain issues and environmental challenges.

 

Our client user group workshop, entitled ‘producing solutions’ had presentations from FIAG members Andy Neale and Ian Housley, as well as Fleet Service GB’s Sales Director Marcus Bray and Client Services Director Sarah Clifford.

 

Discussions centred around the challenges we face with the government’s net zero strategy, the banning of new internal combustion engines from 2030 and the operational issues and infrastructure problems an electric fleet presents to companies, but also the plans some of our clients are putting into place, or trialling, to find solutions to these upcoming changes.

 

Financial pressures and industry compliance is a constant within fleet management. Guest speaker, Paul Ayris, fleet manager at housing association LiveWest, talked about the difference Fleet Service GB’s Achieve Driver programme had made to the management of colleagues who drive within their company, by understanding that it is the driver which needs to be the focus of any fleet management strategy which wants to improve driver wellbeing, enhance productivity and control costs.

 

Paul Ayris explained, “Working with Fleet Service GB, we were able to improve vehicle management, driver safety and wellbeing. Achieve Driver gives me complete visibility of what is happening, with and to, our drivers and vehicles. The fleet is proactively managed by utilising the Achieve dashboard, where I can access in-depth, comprehensive data about each and every driver, vehicle and department, in real-time, any time. The system is so responsive we can react to events as soon as they happen – putting in place responsive and preventative measures, which also reduces potential vehicle down-time and additional costs.”

 

The workshop also gave an opportunity to present the new-look Fleet Service GB Driver App, which is undergoing a function and visual overhaul – concentrating on making navigation much easier and more intuitive, to help reduce time in completing tasks, and overall making the app work better for you.

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