Making service personal
The Stonehouse, Notton
0333 220 0501
Making service personal
The Old Coach House, Corsham
0333 220 0501
Who are we?

It's all about partnership

Fleet Service GB is a co-ownership fleet management company.

Individual ownership actively encourages responsibility and commitment; nothing is ever too much trouble when dealing with a client’s demands. Within the company there is a passion across the service support team to get things right. The difference is the service delivery experience, which is always personal. The team at Fleet Service GB has a simple objective; deliver a personal, exclusive experience, which continually demonstrates exceptional value. By challenging the industry status quo, the team implement solutions which genuinely deliver the agreed client operational and financial objectives. In reality, the Fleet Service GB service support team becomes a genuine operating extension of a client’s own fleet department, delivering a bespoke, 24/7 personal service.

Meet the team

The best ideas resulting in innovative fleet management products and services, are produced when knowledge and experience is shared by like-minded individuals who understand the industry challenges and then identify and propose solutions.

The Fleet Service GB Service Support team, supported by an advisory group of experienced individuals, is passionate about what they do. The team see fleet management challenges, continually experienced by clients, as opportunities which result in a continuous stream of innovative ideas and suggestions, which in turn find their way into the development programme.


We never close

Your drivers will have 24/7 support from an actual Fleet Service GB team member - because as well as never closing, we also never outsource.


Fleet Service GB recognise every client is different; different requirements and different issues. To make sure there is a good understanding of the client’s challenges, our team engage fully with all aspects of the existing fleet model in order to gain a comprehensive understanding of the financial and operational requirements; essential to produce a genuine partnership solution.
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By working closely with the client, asking relevant questions and exploring various options, Fleet Service GB is able to identify the fleet operational areas which will benefit, by introducing services specifically dealing with the identified challenges.


Developing a genuine partnership is a key objective. Spending time discussing current fleet arrangements and identifying challenges, facilitates the production of an agreed plan to deliver fleet operational and financial objectives. This will include a detailed driver communication programme - ensuring everyone is fully engaged in all aspects of how the plan is delivered.
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Fleet Service GB follows a detailed implementation programme, this ensures everything identified in the service delivery plan is included and, at the same time, provides an opportunity to amend or adapt the service delivery plan as the programme progresses. All implementation objectives are agreed before adding to the delivery plan – demonstrating a genuine partnership.

Management service

The delivery of agreed driver and vehicle management services is a continual process. Fleet Service GB’s personal approach, delivered on a genuine 24/7 basis, ensures drivers and vehicles are supported at all times. By listening to driver and client feedback and analysing all the data generated by the programmes, Fleet Service GB is able to enhance the delivery plan – a continuous partnership approach.
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Continuous measurement

The fully integrated range of driver and vehicle management services enables a continuous measurement of driver and vehicle performance. Key performance measures are automatically produced by the system, with agreed information presented to the drivers via the app, or to the client via the client portal. Customised, configurable management information using a range of dashboard formats is always available and supports the partnership approach.

Regular reviews

Fleet Service GB’s approach is to leave nothing to chance. Reviews take place on a regular basis, all data produced from the programmes are analysed to determine the effectiveness of the agreed services being delivered. Comprehensive executive summary reporting ensures partnership objectives are always under review. Client feedback is used as an integral part of the systems development strategy.
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What do our clients say?

Hear what our clients have to say about the services we provide them on a daily basis

The Fleet Industry Advisory Group is a not-for-profit organisation with an objective to develop and share best practice in all areas of managing drivers, vehicles and journeys.