Glass and Tyre Management
Effective Glass and Tyre Management is fundamental to vehicle safety, cost control, and minimising vehicle downtime.
Tyre management
Drivers will be instructed to make contact using the Achieve Driver App or alternatively, call the Service Support Team for all tyre requirements (punctures, damage replacement due to wear and tear).
The Service Support Team may also be contacted directly by service/repair garages where the need for a tyre repair or replacement has been identified.
The service support team will validate any request for tyre repair or replacement. Once confirmed an authority to proceed instruction will be issued strictly in accordance with the parameters and agreed tyre management policy.
Glass management
Drivers will be instructed to make contact using the Driver App or alternatively, call the service support team for all glass requirements as defined by the parameters
The service support team may also be contacted direct by service/repair garages where a glass repair or replacement has been identified.
The service support team will validate any request for glass repair or replacement. Once confirmed an authority to proceed instruction will be issued strictly in accordance with the parameters and agreed glass replacement policy.
Management Charges-as detailed below
Items that are not included in the National Price Promise programme are treated on a ‘pay-as-you-use’ basis as follows.
Description. | Approximate % of Overall Maintenance Spend Per Vehicle | Method of charge | FSGB charge |
Tyres | 25% | Transactional charge per tyre | £8.00 |
Glass | 2% | Management charge | £29.50 |
