National Price Promise
Ensuring transparent, consistent pricing for parts and services across our garage network. No management charges.
The National Price Promise Explained
The National Price Promise formula allows FSGB to agree a comprehensive range of national prices covering approximately 75% of predictable maintenance requirements on cars and light commercials.
This standardisation of costs helps you maintain control over your fleet maintenance budget. By delivering national fixed pricing, FSGB reinforces a commitment to provide consistent maintenance value.
Note: – By using the National Price Promise, the Service Support Team generates an operating margin in a way that does not allow the supplier to increase their charges to cover these amounts.
The National Price Promise Formula
The Service Support Team produces each NPP price which includes labour, parts and gross margin
- Prices are fixed and firm for a minimum of one year
- The prices are the same throughout mainland UK
- The applied gross margin (which averages 20% of each NPP price) is sufficient to provide all aspects of the service necessary to deliver a 24/7 maintenance management programme (see inclusive aspects below)
- The Service Support Team produces the invoice to the client and the invoice to the supplier (using an Approved Self-Billing Scheme)
- Fully assessed costed programme – annually reviewed and audited.
Important note – NPP prices ‘include’ the following added value benefits:
- Online booking using the Driver App
- One number available 24/7 for the driver to access the Service Support Team
- Collection and delivery for all routine SMR (where available)
- Full compliance with manufacturers service and repair schedules
- Fitting of matching quality parts (including genuine components)
- Comprehensive bespoke reporting via the Achieve Software Hub
Summary
All of the above listed NPP benefits are included in each fixed price. There are no additional costs. By being in total control of every maintenance transaction and using the NPP formula, FSGB is able to generate a fair operating margin and, at the same time, impose a process on the supplier that does not allow them to increase their charges, add extra cost or in any way manipulate the contents or total cost of the invoice.
