Achieve Maintenance from Fleet Service GB is here to help and assist you in keeping your vehicles safe and legal at all times. Modern vehicles are generally very reliant and dependable but, at the same time, you as a driver, have a personal responsibility to ensure the vehicle is compliant. Achieve Maintenance and Fleet Service GB Service Support Team is here to support you. Please make sure you have read and understood your company handbook and related policy documents, referred to as Essential Reading.
Whenever you need to contact the Service Support Team, you may do so either by using the Driver App or making a telephone call. All calls are answered by dedicated qualified personnel – the Service Support Team are always available to support you on genuine 24/7 basis.
For the majority of servicing and related repairs on your vehicle, Fleet Service GB uses Achieve Garage Partnership – a national network of preferred garages. This network is an extension of the Service Support Team and will ensure each and every time there is a requirement, the service you recieve will be to an excellent standard. If that is not the case, then please tell us soon as you can by emailling customerservices@fleetservicegb.co.uk
Registered vehicles in the service maintenance and repair programme will be monitored and supported throughout its operational life. Achieve Maintenance will provide automatic prompts and reminders covering all aspects of the vehicle’s maintenance requirements. These communications will be presented to you via the Driver App.
The Service Support Team are there to ensure everything necessary to keep the vehicle safe and compliant is done, as requirements are identified.
Achieve Maintenance supports all related maintenance requirements such as:
- replacement vehicle hire
- breakdown and recovery
- tyres
- glass
- other ancillary items
All you have to do to access any of these ancillary services, or to receive support, is to make contact, either by using the Driver App or by making a phone call to the Service Support Team. The correct response to your requirement will be identified by the team, and implemented.
Contacting a member of our team is always possible.
Driver App
Portal
Phone
“I have been very impressed by Fleet Service GB’s ability to listen to what we require and then deliver solutions.”
Paul Ayris, Fleet Manager
“An outstanding partnership success. We reduced our annual fleet spend by 14%, when compared to the previous 12 months.”
Steve Mulvaney, Fleet Manager
"The professional expertise provided by the team at Fleet Service GB is outstanding. No matter what challenges fleet presents, I know that the support available will enable us to find the right solutions."
Matt Smith, HR Director
"The partnership with Fleet Service GB is more than exceeding my expectations. Visibility of data and compliance across all our vehicles and drivers is setting a new standard."
Sara Lovell
“An ability to collaborate and willingness to adapt is what makes Fleet Service GB unique in the industry.”
Martin Carter, Shared Services Director
“The Fleet Service GB value proposition has offered us more than we had initially hoped for. As our relationship has grown so has the strength of our partnership. The team are open, transparent and reliable, always going above and beyond to deliver top quality customer service.”
Rino Agozzino, Head of Procurement
“The true spirit of partnership exists; it is based on trust and shared values, and every month there are examples of how beneficial the partnership is.”
James Ford, Operations Director
The Fleet Industry Advisory Group is a not-for-profit organisation with an objective to develop and share best practice in all areas of managing drivers, vehicles and journeys.