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Fleet Accident Management
Fleet Service GBs Accident Management solution ensures, in the event of an incident, the driver can easily report an accident 24 hours a day, 7 days a week. This can be done instantly via the Achieve Driver App or simply by calling one central number. Support is provided to the driver to navigate all aspects of the incident, from first notification through to the final repair and document completion. The team is always there to support, assist and advise.
What is accident management?
Our FSGB Accident Management solution is a 24 hour, 7 days a week road traffic accident response service, available to support drivers in the event of any accident, collision or major incident. Drivers can contact the Service Support team either by telephone or using the Achieve Driver App. In any event there is total support handling all aspects of any incident.
How we support you
Our FSGB Accident Management solution service provides drivers who may be in distress or are involved in any form of accident-related incident, with a personal level of support, help and advice.
Nothing is too much trouble for the accident management Service Support team. Drivers will be reassured and fully supported (particularly important when a crash occurs) at all times. The team are always on hand to support your drivers, and using our Achieve Driver App, drivers can provide us with video/images to expediate the repair process.
What it offers
FSGB Accident Management provides a human contact for drivers at all times. When accidents occur, stress levels are high and being able to talk to a support team who are there to help makes all the difference. Knowing help is on hand, on a genuine 24 hour, 7 days a week basis. No matter where they are, we will provide comfort and reassurance to drivers who, whether driving on business or for private purposes, unfortunately find themselves involved in an accident.
Accident Analysis
Accident analysis is a critical process in fleet management, focusing on investigating and understanding the root causes of vehicle incidents. By systematically examining factors such as driver behaviour, road conditions and vehicle performance, accident analysis helps identify patterns and prevent future occurrences. This proactive approach not only improves safety but also supports risk management efforts, reducing overall operational costs and ensuring compliance with legal and insurance requirements. We will keep in contact with you and relay any pertinent information throughout the process via the Achieve Driver App and Achieve Software Hub. With our expert team helping to liaise with your insurer and broker, we ensure a full end-to-end managed process.
Learn More
The continued focus on the combined accident and risk services provided by FSGB has led to a reduced insurance premium for us at renewal. Considering the average renewals market-wide have been seen around 25-30% this is a very impressive result.
Steve Mulvaney, Fleet Manager, Canal & River Trust
The Canal & River Trust is a charitable organization in England and Wales that is responsible for maintaining and caring for over 2,000 miles of inland waterways. Their mission is to protect and enhance these waterways, ensuring they are accessible and enjoyable for everyone.
The partnership with Fleet Service GB has been described as an outstanding success and praised for the visibility of data and compliance across all vehicles and drivers, setting a new standard.
Our Services
Get all these services from our Accident Management solution. We take care of everything so that you can rest assured.
Response support – 24 hour, 7 days a week, UK based Service Support Team
Every interaction is made personal, reflecting our team’s passion for delivering the right solutions.
Garage Network – Approved Network of Accredited Repairers
Fleet Service GB’s network of approved garages, each meeting our rigorous quality standards.
Downtime
Management
Ensuring your vehicle's downtime is minimised by engaging with suppliers & manufacturers to keep your vehicle operational
Management Information and Controls
Data-driven insights into fleet performance, including vehicle usage, maintenance, and costs.
Telematics Integration to Identify Incidents
Integrating telematics via an API, ensuring smooth data flow and better decision-making.
Insurer & Broker Liaison to Support Claims
Leave it to us - we will take care of all the correspondence and support you all the way.
Crash and Accident Analysis
Focusing on investigating and understanding the root causes of vehicle incidents.
Uninsured Loss Recovery
Handling the full claims process, from documentation to negotiations.
Achieve Driver App
Designed to enhance driver safety, vehicle compliance, and overall fleet efficiency.
Software Hub
Feeding every element of fleet and driver management, into a unified data engine.
Get in Touch Today
Speak to one of our experts about our Accident Management Services.
Click on the link below, and we’ll be back to you straight away. Your journey starts here…
Core Products
Our solutions are underpinned by our in-house developed software; UK based customer support 24hrs a day, 7 days a week and a long-established, independent garage network.
Combine all services in one complete
Fleet Management solution