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Client Serivces Administrator

Location: Notton
Job Type: Full Time
Hours:
Salary: £28,000 (depending on experience)
Bonuses: Annual bonuses and profit share

Fleet Service GB is looking for a proactive and customer‑focused Client Services Administrator to join our Client Services team.

This role is central to delivering an outstanding experience for our customers, supporting client enquiries, managing cases, preparing for meetings, and working closely with our Account Management, Fleet Management and Driver Management teams.

What you’ll be doing

Managing client enquiries via phone and email
Logging and tracking client issues through to resolution
Supporting clients with training and guidance on the FSGB Hub
Preparing for client meetings and managing business action points
Supporting fleet and driver administration tasks
Maintaining accurate client records and documentation
Monitoring performance metrics and contributing to service improvements

What we’re looking for

Strong customer service and communication skills
Confident with Microsoft Office (Excel, Word, Outlook) and SharePoint
Highly organised with the ability to prioritise and multitask
Proactive, solutions‑focused and comfortable working under pressure

Desirable:

Experience in client services, CRM systems or customer portals
Knowledge of fleet management or vehicle rental

What we offer

Comprehensive in‑house training
21 days annual leave plus bank holidays (increasing with service)
Pleasant, modern working environment
Opportunity to grow within a professional and supportive team

Client Serivces Administrator

What you’ll be doing

What we’re looking for

Desirable:

What we offer

Our New Address

Fleet Service GB

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