Driver Handbook

At Fleet Service GB, we deliver fleet management solutions which prioritise safety, compliance, and efficiency. A key component of our service is the Driver Handbook, available through the Achieve Software Hub (developed in-house and the Achieve Driver App). This digital resource equips drivers with essential knowledge, to ensure company vehicles are operated safely and in line with current legislation.

Achieve Fleet Management Software Hub and Driver Mobile App: Digital Access

Our Driver Handbook, accessible through the Achieve Software Hub and the Achieve Driver App, offers unrivalled convenience, therefore allowing drivers to quickly reference important guidelines, policies, and procedures in real time. Whether in the office or on the road, this digital format ensures critical information is always at their fingertips, hence supporting effective fleet driver management.

Driver Handbook
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Driver Handbook Key Features:

Interactive eLearning: The handbook seamlessly links directly to our interactive eLearning modules as well as an extensive learning library. Furthermore, this integration enables drivers to engage with key topics such as defensive driving (where drivers consciously reduce the dangers associated with driving), vehicle maintenance, and current legislation. Consequently, they can benefit from dynamic and engaging training, which is essential for effective fleet risk management.

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Regular Updates: In order to ensure compliance and safety, our Driver Handbook is continually updated to reflect the latest legislation and industry best practices. Additionally, direct links to national fleet risk management resources are provided, ensuring that drivers always have access to the most current information right at their fingertips. As a result, they can stay informed and better equipped to handle any changes in regulations or safety standards.

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Customisable Content: We offer the option to customise the Driver Handbook’s introduction and appendices, allowing companies to incorporate policies or documentation specific to their industry. This, in turn, ensures that the handbook not only aligns with your fleet risk management strategy but also reflects your company values. Consequently, the content becomes more relevant and tailored to the unique needs of your organization.

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Driver Handbook Essential Policies and Procedures

The Fleet Service GB Driver Handbook comprehensively covers all essential policies and procedures for drivers of company cars and vans:

  • Safety and Compliance: To begin with, detailed guidelines on safe driving practices, including speed limits, seatbelt use, and avoiding distractions, are provided. These policies are particularly critical for maintaining a safe and compliant fleet.
  • Vehicle Maintenance: Furthermore, clear steps for conducting regular vehicle checks and maintaining vehicles are outlined, which are crucial for effective fleet risk management.
  • Incident Reporting: In addition, instructions on handling accidents, breakdowns, or other incidents are included, with an emphasis on prompt reporting to support efficient fleet driver management.
  • Substance Abuse Policy: Lastly, a zero-tolerance policy on driving under the influence of alcohol or drugs is enforced, ensuring strict compliance with current legislation.

Overall, these policies and procedures are indispensable for ensuring the safety, compliance, and efficiency of your fleet.

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An outstanding Partnership Success which continues to demonstrate that by working together with a common objective, excellent results can be achieved.

Steve Mulvaney, Fleet Manager, Canal & River Trust

Driver Continuous Learning

The Driver Handbook is central to our FSGB Driver Management solution. By linking the handbook with our eLearning modules, we offer ongoing educational opportunities that reinforce safe driving behaviours and enhance fleet safety and compliance.

Benefits:

  • Regular Updates: Drivers receive notifications about updates to the handbook, keeping them informed and compliant with current legislation.
  • Performance Tracking: The Achieve Software Hub and Driver App enable fleet managers to monitor driver progress, providing insights for improvement and supporting effective fleet risk management.
  • Enhanced Safety: Continuous learning helps reduce accidents and ensures adherence to critical policies, promoting a safer, more efficient fleet.