Fleet Service GB Environmental, Social & Governance (ESG) Policy
Purpose
Fleet Service GB is committed to responsible, ethical, and sustainable business practices. This ESG policy outlines our approach to environmental stewardship, social responsibility, and governance excellence — ensuring long-term value for our clients, employees, partners, and communities.
1. Environmental Responsibility
We recognise our duty to minimise environmental impact and exceed regulatory expectations.
Commitments:
- Comply with all relevant environmental legislation and standards.
- Monitor and reduce environmental impacts across operations, including waste, energy, and mileage.
- Increase recycling volumes and prioritise procurement of recycled materials.
- Encourage suppliers and contractors to reduce vehicle use and emissions.
- Maintain records of hazardous waste compliance and Environment Agency registrations for all network partners.
- Leverage the Achieve Software Hub to track vehicle performance and support predictive maintenance.
- Review environmental practices annually through SLT-led audits and policy updates.
2. Social Responsibility
We foster a culture of care, inclusion, and collaboration — internally and externally.
Commitments:
- Promote diversity, equity, and inclusion across all levels of the organisation.
- Empower employees through our benefits and rewards, encouraging accountability and pride in service.
- Provide 24/7 human support — no automated systems — to ensure wellbeing and personal connection.
- Host regular workshops and user groups to share best practice and drive continuous improvement.
- Engage with local communities through charitable initiatives and volunteering.
- Uphold ethical standards across our supplier and partner network.
3. Governance Excellence
We uphold transparency, integrity, and accountability in all aspects of our operations.
Commitments:
- Deliver all services in-house to ensure complete control and transparency.
- Maintain robust data protection and cybersecurity protocols.
- Enforce anti-bribery, anti-corruption, and ethical conduct policies.
- Use the Achieve Software Hub to provide real-time reporting and compliance assurance.
- Conduct regular audits and risk assessments to strengthen internal controls.
- Review ESG performance quarterly via the Senior Leadership Team.
Implementation & Review
- ESG training is provided to all employees during onboarding and refreshed annually.
- ESG goals are embedded in strategic planning, supplier evaluations, and client partnerships.
- This policy is reviewed annually by the Senior Leadership Team and updated as needed.
Continuous Improvement
Fleet Service GB is committed to evolving its ESG practices in line with emerging standards, stakeholder feedback, and technological innovation — always staying true to our principle of making service personal.
