Join our award-winning company
Technical Fleet Controller
Job type: Full time
Salary: £TBD – dependent on experience
Job role description:
To deliver outstanding service to our customer base, the personal exclusive experience. Efficiently and effectively handling all customer requests and facilitating these in line with client parameters. Maximise vehicle uptime by effective management of off-road incidents. Management of invoice cycle in-line with business KPI’s. Supporting the Leadership Team in the delivery of strategic plans across the Service Support area.
Essential key responsibilities and accountabilities:
Managing requests for bookings and authority on behalf of our customers and within their specified guidelines, applying the expert knowledge to minimise cost and maximise vehicle up-time.
Effectively manage all vehicle off road incidents to ensure maximum uptime.
Liaison with manufacturers to ensure best outcome for customers; parts chasing, loss of use, FOC vehicles, warranty contributions, etc.
Compliance management for ancillary (& HGV) assets.
Point of contact for technical escalations, invoice disputes and additional processing (as required).
Managing daily task allocation across operating systems, planning prioritising and demonstrating effective time management to ensure all planned activities are executed.
How to Apply
All sections of this form must be completed, including a CV upload.
Email firstname.lastname@example.org. Please include your CV and a covering letter, with the position you are applying for in the subject line.
The Fleet Industry Advisory Group is a not-for-profit organisation with an objective to develop and share best practice in all areas of managing drivers, vehicles and journeys.